Stop Losing Jobs Because You Missed the Call
VocalWorks™ answers calls, captures customer details, and helps move callers toward booking when you are busy, on the job, driving, or closed for the day.
Most customers do not wait. They call the next business.
Built for contractors, home service businesses, clinics, salons, and small teams that cannot answer every call live.
The phone rings. Money leaves.
When someone calls your business, they are usually ready to ask a question, schedule service, or buy. If nobody answers, they do not wait around.
One missed call can be worth more than a month of better call coverage.
Simple setup. Fewer lost calls.
You do not need another complicated system. VocalWorks™ is built to answer the calls your team misses and send you the details you need to follow up.
We learn your business
Your services, hours, service area, common questions, booking rules, and what information you need from each caller.
VocalWorks™ answers
When you are busy, closed, or unavailable, the AI receptionist answers the call and collects the important details.
You get the next step
Your team receives the caller information so you can call back, book the job, send a link, or route the request.
The goal is simple: answer more callers before they become someone else’s customer.
What happens when you miss the call?
Most customers do not wait. They call the next business. VocalWorks™ helps answer the call, collect the details, and keep the opportunity alive.
The demo shows the simple idea: answer faster, capture better information, and stop letting good leads disappear into voicemail.
A simple look at how VocalWorks™ can answer, guide, and collect the information your team needs.
A better front desk without hiring one.
VocalWorks™ gives your business a simple call-answering system that helps catch leads, collect details, and move callers toward the right next step.
This is not another app to babysit. It is call coverage built around how your business actually works.
VocalWorks™ is not for everyone.
It is built for businesses where phone calls turn into revenue and missed calls turn into lost opportunities.
Use VocalWorks™ if...
Skip VocalWorks™ if...
If one good missed call could pay for the system, the real question is not “Can I afford it?” It is “How many calls am I already losing?”
Start with the plan that protects your missed calls.
VocalWorks™ is priced around call volume and how much automation your business needs.
One good saved job can cover the system. The bigger risk is continuing to let ready-to-buy callers disappear.
Starter Plan
$397 /mo
+ $800 setup fee one-time
Best for small businesses that need basic AI call coverage and cleaner missed-call follow-up.
No contracts. Cancel anytime.
Growth Plan
$575 /mo
+ $1,000 setup fee one-time
Best for busy businesses that want stronger automation, appointment support, and more call capacity.
No contracts. Cancel anytime.
Enterprise Plan
$897 /mo
+ $1,200 setup fee one-time
Best for higher-volume businesses that want more automation, follow-up, and payment-link support.
No contracts. Cancel anytime.
Questions before you let AI answer the phone?
Good. You should know exactly what the system can do, what it needs to work, and where a human still belongs.
What is VocalWorks™?
VocalWorks™ is an AI receptionist system built on HighLevel Voice AI. It helps answer inbound calls, collect caller details, handle common questions, and move callers toward the right next step when your team is busy, closed, or unavailable.
Does VocalWorks™ replace my staff?
No. VocalWorks™ is designed to support your team, not replace it. It is best used for missed calls, after-hours calls, common questions, intake details, and routing callers toward the next step. Human judgment still matters for custom quotes, sensitive situations, emergencies, and anything that requires approval from your business.
Can VocalWorks™ answer calls after hours?
Yes, when the phone number, availability, and inbound call flow are configured correctly. It can be set up to answer immediately, during specific hours, after a timeout, or as missed-call backup depending on your business call flow.
Do I need a new phone number?
Voice AI requires a HighLevel LC Phone or Twilio number assigned to the AI agent. In many cases, your current business number can forward calls to the HighLevel number, so customers may still call the number they already know.
Can my existing business number forward to VocalWorks™?
In many cases, yes. HighLevel supports call forwarding from personal, mobile, or landline numbers into a HighLevel phone number when the carrier supports forwarding. The exact setup depends on your phone carrier and whether you want all calls forwarded or only missed calls.
What information can VocalWorks™ collect from callers?
It can be configured to ask for details your business needs, such as name, phone number, email, service needed, location, urgency, and appointment details. The exact questions should match your intake process so your team receives useful follow-up information.
Can VocalWorks™ send call summaries to my team?
Yes. HighLevel Voice AI can provide call logs, transcripts, recordings, summaries, and post-call email notifications when configured. This helps your team see what happened on the call and what follow-up is needed.
Can VocalWorks™ book appointments?
Yes, when HighLevel calendars are configured correctly. Voice AI can support single-calendar booking and multiple-calendar routing based on caller intent. However, HighLevel currently does not support Services inside the Voice AI booking setup, so the booking flow needs to be built around eligible calendars.
Can it handle different services or departments?
Yes, depending on the setup. Voice AI can route booking conversations across multiple eligible calendars when those calendars are clearly configured with descriptions, routing cues, and fallback behavior. If your business has complex services, we need to map the call flow carefully before launch.
What happens if the AI cannot answer something?
The safest setup is to have VocalWorks™ collect the caller’s information and route the request for human follow-up. It should not guess on custom pricing, emergency decisions, sensitive issues, or anything your business wants handled by a real person.
Can callers talk to a real person?
Yes, call routing and handoff options can be configured depending on your plan, team availability, and call flow. Some calls may be routed to staff, while others may be captured for follow-up if no one is available.
How long does setup take?
Setup depends on how complex your calls are. Before launch, we need to define your services, hours, service area, intake questions, calendar rules, forwarding setup, and what should happen when the AI cannot complete the request.
Which plan should I choose?
Start with your call volume and how much automation you need. Starter is for basic call coverage, Growth is for appointment support and higher call capacity, and Enterprise is for businesses that need more automation, follow-up, and routing support.
Is there a setup fee?
Monthly plans include a one-time setup fee. Yearly plans show monthly-equivalent pricing and remove the setup fee, based on the pricing shown on this page.
Can I cancel?
Monthly plans are designed without long-term contracts. Yearly plans are billed yearly and include the setup-fee savings shown in the pricing section.
Your next customer may already be calling.
If your business depends on phone calls, voicemail is not enough. VocalWorks™ helps answer, capture, and route callers before they move on to someone else.
Book the free demo. We will look at your missed-call problem, phone setup, booking flow, and whether VocalWorks™ actually makes sense for your business.
No pressure. The goal is to see if better call coverage could pay for itself in your business.